Returns Policy
Thanks for shopping with us at Tee'd Off Golf Co
At Tee'd Off Golf Co we are committed to selling high quality products and maintaining high standards of customer service.
We want you to be completely happy with your purchase so our returns and exchange policy is a breeze.
If you are not happy with the towel(s) you have received due to sizing, length or feel, you have a 30 day period from receipt to return them. Please send us an email to accounts@teedoff.com.au to let us know to look out for the returned item. Please include your name and order number with the returned towel(s) so we can more easily locate your original order. Once the towel(s) have been received back in the office we will issue a full refund, excluding original postage costs. You will be responsible for shipping costs of the towel(s) back to us if outside of the 30 day period.
towel(s) returned to us must be in their original packaging and in the same condition that they were received in order to receive a full refund.
If your towel(s) are faulty or damaged
If you received a faulty item, a photograph of the fault will suffice and we will credit you with a full refund including shipping costs. Please contact us on accounts@teedoff.com.au and we will resolve the issues as soon as possible.
If we sent the wrong towel(s) please contact us and we will send you the correct ones. You will not be asked to send the original towel(s) back.
At Tee'd Off Golf Co we are committed to selling high quality products and maintaining high standards of customer service.
We want you to be completely happy with your purchase so our returns and exchange policy is a breeze.
If you are not happy with the towel(s) you have received due to sizing, length or feel, you have a 30 day period from receipt to return them. Please send us an email to accounts@teedoff.com.au to let us know to look out for the returned item. Please include your name and order number with the returned towel(s) so we can more easily locate your original order. Once the towel(s) have been received back in the office we will issue a full refund, excluding original postage costs. You will be responsible for shipping costs of the towel(s) back to us if outside of the 30 day period.
towel(s) returned to us must be in their original packaging and in the same condition that they were received in order to receive a full refund.
If your towel(s) are faulty or damaged
If you received a faulty item, a photograph of the fault will suffice and we will credit you with a full refund including shipping costs. Please contact us on accounts@teedoff.com.au and we will resolve the issues as soon as possible.
If we sent the wrong towel(s) please contact us and we will send you the correct ones. You will not be asked to send the original towel(s) back.
